Deskpro Support

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Deskpro Horizon Release 2022.43

Deskpro Releases

We've made the helpdesk faster by optimizing loading speeds

Product (Agent)

We have improved our Search functionality

Product (Agent)

Microsoft has now deprecated Basic Authentication for Office365 accounts

Deskpro Horizon Release 2022.42

Deskpro Releases

Introducing our new Pipedrive app

Product (Admin)

Introducing our new HubSpot app

Product (Admin)

Deskpro Horizon Release 2022.41

Deskpro Releases

We have increased the flexibility of the interface with resizable panels

Product (Agent)

Get instant context with our new ticket preview feature

Product (Agent)

Introducing our new Scratchpad App for convenient note-taking

Product (Agent)

Deskpro Horizon Release 2022.40

Deskpro Releases

We have enhanced the design of our Header Bar and Tabs

Product (Agent)

We have reduced the size of the reply box default state

Product (Agent)

Active Status is now visible on Agent Avatars across the interface

Product (Agent)

You can add Macros to run at ticket creation

Product (Agent)