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Using Deskpro
Admin
Ticket Structure
Ticket Structure
How do I set up a new user registration form?
MM
Manu Marquez
2023. 9. 8.
How do I set a default department for tickets submitted via the Help Center?
CS
Cecilia Sam
2023. 8. 17.
How can I have two teams of Agents who can’t see each other’s Tickets?
AM
Alexandra Mead
2023. 8. 17.
How do I add Custom User Fields to Ticket Forms?
Alesia Burvin
2023. 9. 8.
What is Ticket Archiving and why should I use it?
Lara Proud
2023. 9. 7.
Why can't I add custom ticket statuses?
CH
Chynah Hayde
2023. 9. 7.
How do I follow up automatically when a user stops replying?
Eloise Rea
2023. 9. 7.
How can I make a department visible to agents only?
Simon Paulger
2023. 9. 7.
How do I make a reusable checklist of things to do within a ticket?
FC
Felipe Bessa Coelho
2023. 10. 3.
Creating an Impact, Urgency and Priority matrix
James Godwin
2024. 1. 9.