Deskpro Support

Contact Us

Configuration

How do I customize the text that appears on my Help Center?

Cecilia Sam

2023. 8. 17.
How do I change the logo on the agent login screen?

Alexandra Mead

2023. 8. 17.
I'm having trouble with some forwarded emails not showing in the interface.

Chynah Hayde

2023. 8. 29.
What does the error: "Error with your forwarded email" mean?

Chynah Hayde

2023. 8. 24.
How do I set up an Outlook account as a ticket account for Cloud?

Ben Henley

2023. 8. 18.
How do I make guides or knowledgebase articles only visible to agents?

James Godwin

2023. 8. 24.
I'm having trouble with being redirected to the wrong helpdesk address

James Godwin

2023. 8. 24.
How do I delete all my test tickets?

Simon Paulger

2023. 8. 30.
Ticket counts displaying incorrectly after using Reset Helpdesk feature

Ben Henley

2023. 9. 11.
Change the name of the Contact Us tab

Thomas Rolfe

2023. 9. 13.
CAPTCHAs not accepting correct responses

Chynah Hayde

2023. 10. 3.
How do I create and translate a custom phrase?

Hannah Scott

2023. 10. 3.
Why do all users seem to have the same IP address?

Phil Rigby

2023. 10. 19.
How Deskpro uses POP3

Phil Rigby

2023. 10. 19.
Translating your Messenger Widget

Lara Proud

2024. 1. 9.
How does Deskpro handle emails?

Phil Rigby

2024. 8. 15.
Understanding Deskpro's Agent & User Permissions

Alesia Burvin

2024. 10. 1.