Configuration
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How do I customize the text that appears on my Help Center?
Published: Aug 17, 2023
0Aug 17, 2023 -
How do I change the logo on the agent login screen?
Published: Aug 17, 2023
0Aug 17, 2023 -
I'm having trouble with some forwarded emails not showing in the interface.
Published: Aug 29, 2023
0Aug 29, 2023 -
What does the error: "Error with your forwarded email" mean?
Published: Aug 21, 2023
0Aug 24, 2023 -
How do I set up an Outlook account as a ticket account for Cloud?
Published: Jul 24, 2014
0Aug 18, 2023 -
How do I make guides or knowledgebase articles only visible to agents?
Published: Aug 24, 2023
0Aug 24, 2023 -
I'm having trouble with being redirected to the wrong helpdesk address
Published: Aug 24, 2023
0Aug 24, 2023 -
How do I delete all my test tickets?
Published: Aug 30, 2023
0Aug 30, 2023 -
Ticket counts displaying incorrectly after using Reset Helpdesk feature
Published: Aug 17, 2015
0Sep 11, 2023 -
Change the name of the Contact Us tab
Published: Sep 13, 2023
0Sep 13, 2023 -
CAPTCHAs not accepting correct responses
Published: Sep 27, 2023
0Oct 3, 2023 -
How do I create and translate a custom phrase?
Published: Sep 25, 2023
0Oct 3, 2023 -
Why do all users seem to have the same IP address?
Published: Oct 19, 2023
0Oct 19, 2023 -
How Deskpro uses POP3
Published: Oct 19, 2023
0Oct 19, 2023