Configuration
-
How do I customize the text that appears on my Help Center?
Published: 2023. 8. 17.
02023. 8. 17. -
How do I change the logo on the agent login screen?
Published: 2023. 8. 17.
02023. 8. 17. -
I'm having trouble with some forwarded emails not showing in the interface.
Published: 2023. 8. 29.
02023. 8. 29. -
What does the error: "Error with your forwarded email" mean?
Published: 2023. 8. 21.
02023. 8. 24. -
How do I set up an Outlook account as a ticket account for Cloud?
Published: 2014. 7. 24.
02023. 8. 18. -
How do I make guides or knowledgebase articles only visible to agents?
Published: 2023. 8. 24.
02023. 8. 24. -
I'm having trouble with being redirected to the wrong helpdesk address
Published: 2023. 8. 24.
02023. 8. 24. -
How do I delete all my test tickets?
Published: 2023. 8. 30.
02023. 8. 30. -
Ticket counts displaying incorrectly after using Reset Helpdesk feature
Published: 2015. 8. 17.
02023. 9. 11. -
Change the name of the Contact Us tab
Published: 2023. 9. 13.
02023. 9. 13. -
CAPTCHAs not accepting correct responses
Published: 2023. 9. 27.
02023. 10. 3. -
How do I create and translate a custom phrase?
Published: 2023. 9. 25.
02023. 10. 3. -
Why do all users seem to have the same IP address?
Published: 2023. 10. 19.
02023. 10. 19. -
How Deskpro uses POP3
Published: 2023. 10. 19.
02023. 10. 19. -
Translating your Messenger Widget
Published: 2023. 3. 31.
02024. 1. 9.