How Approvers Respond - Deskpro Support

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How Approvers Respond

in Approvals

Christine Loh

Published: 2021년 9월 22일|Last updated: 2021년 10월 18일

Approvers can respond using the Help Center, either by logging in to review their pending approvals, or by clicking on the vote link contained in the Approval notification email which takes them directly to the Approval in the Help Center.

If the Approver is an Agent then they can respond directly on the Ticket. In both cases, the Approver is able to approve or reject and send a message to explain their position.

도움이 되었습니다 Unhelpful

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