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Locking 'ordered by' for agents - 피드백 / Feature Request - Deskpro Support


Locking 'ordered by' for agents Collecting Feedback

The ability for an admin to set and lock the 'ordered by' option for agents so that the agents cannot choose another 'ordered by' option.

E.g. in the screenshot locking it as 'Urgency (Highest-Lowest)'.


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