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Bug Report Design Feedback
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Bug Report Design Feedback
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Submit Feature Request
Bug Report Design Feedback
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Status
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Activity
10
Improve colors options for stacked bar graphs
Collecting Feedback
0
48
Deskpro Search Metadata Description
Collecting Feedback
0
16
Reporting for ignored calls on Voice Round Robin
Collecting Feedback
0
5
Adding Audio Option for Deskpro Captchas
Collecting Feedback
0
7
Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Collecting Feedback
0
4
Have widget menu visible at all times on dashboards
Collecting Feedback
0
5
API endpoint for per organization custom field
Collecting Feedback
0
0
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Report
0
5
Customisable tab title
Collecting Feedback
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22
Hover pop-up for ticket subject line
Collecting Feedback
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5
Option to change subject line on ticket when user's email contains a different subject
Collecting Feedback
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25
Full Message View Permanent
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0
0
Please add ticket satisfaction criteria to the ticket search function on the Agent site
Report
0
0
Search, categories and filter for uploaded images - knowledgebase
Report
0
0
Able to delete your previously uploaded images into knowledgebase
Report
0
5
Confirmation message pop up when changing department of a ticket
Collecting Feedback
0
0
Search/filter and delete options for uploaded images
Collecting Feedback
0
6
Set triggers to run based on SLA statuses changing
Collecting Feedback
0
0
Embedded Widget - Screenshot Function
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0
Embedded Widget - Context Sensitive Help
Report
0
0
Send the admin a notification when e-mail is rejected
Collecting Feedback
0
0
Define working hours for escalations
Report
0
0
Possibility to change default values for ticket advanced search
Report
0
1
Möglichkeit den Login für User abzuschalten
Report
0
1
Massen-Löschung von Usern/ bulk user deletion
Report
0
1
Archivierung von Tickets
Report
0
0
Chat queue delete feedback
Report
0
11
Reporting on usergroups
Collecting Feedback
1
4
Create report that lists out the person the chat is aimed at in a note
Collecting Feedback
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12
Change the default selection in the ticket search
Collecting Feedback
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6
Reports for users
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4
Improved live reporting for Voice
Collecting Feedback
0
3
Ability to create variables/global fields in the system
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3
Display organization Parent in ticket as well as the Organization
Report
0
5
Improve ticket debug logs
Collecting Feedback
0
9
Increase amount of tickets shown in ticket list
Collecting Feedback
0
6
Improve HTML table formatting
Collecting Feedback
0
4
Support multi language in the mobile apps
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4
Slack App : Voice Integration
Report
0
4
Show the full hierarchy of custom fields in dpql report output
Collecting Feedback
0
2
Chat permissions options, view historical chats.
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2
Support & Integration for Calendly Scheduling
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3
CRM Listing - ability to show or hide Users set to "disabled"
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2
Ability to have individual meta titles for users
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3
Ability to add a value to, or remove a value from, a category-like field
Collecting Feedback
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2
Saving attachments fails without indication when the virus scanner interferes
In Development
0
5
DeskPro Variables for Snippets
In Development
1
2
Modifiable robots.txt file
Collecting Feedback
0
6
Parsing message content into custom fields
Collecting Feedback
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26
More filter options for text box custom fields
Collecting Feedback
0