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좋아요 제목 상태 댓글 활동
14 Downloading documents Collecting Feedback 0
8 Getting notification if somebody add a comment to one of the tasks I'm concerned in Collecting Feedback 1
26 API v2: POST messages into /tickets/{id}/messages as end user Collecting Feedback 0
37 Modify the selected form layouts that a new custom field is added to by default Collecting Feedback 2
29 A separate agent permission to be able to control agent followers Collecting Feedback 1
18 Snippets Autocomplete! Collecting Feedback 0
19 Forward Tickets Collecting Feedback 0
20 Chat full log Collecting Feedback 0
26 "Important" NOTE Collecting Feedback 1
20 Separate naming for custome fileds Collecting Feedback 0
19 Option to disable the Agent profile picture sync from Active Directory In Development 0
18 Follow Up - Change Department Collecting Feedback 0
19 Add an option to automatically display inline responses in ticket messages and ticket notification emails Collecting Feedback 0
21 DPQL: tickets.date_first_agent_note Collecting Feedback 0
22 CRM required fields need to be mandatory whenever a new user is created Collecting Feedback 0
15 Split the permission to allow agents to set a message as an agent note out of the 'Can edit/delete messages' permission Collecting Feedback 0
17 Fixed Ticket Title Collecting Feedback 0
18 Ability to reference an external ticket responses email subject through a variable Collecting Feedback 0
16 New functions for new multibrand actions Collecting Feedback 0
8 Send secure links to documents rather than the documentn themselves when emailing a user Collecting Feedback 0
15 Custom from and to dates in reports dashboards Collecting Feedback 0
27 Working hours and Chat Collecting Feedback 1
10 Searchable Custom Dropdown Field Collecting Feedback 0
16 Duplicate Custom Fields Collecting Feedback 0
32 Improve the refresh behaviour when adding multiple labels to a ticket Collecting Feedback 0
23 Ability to Edit Follow up Collecting Feedback 1
23 Sorting of predefined choices Collecting Feedback 0
26 Editing problems/incidents after creation Collecting Feedback 0
24 Allow incoming emails from our company domain to be set as agent notes Collecting Feedback 2
34 User registration custom form layout Collecting Feedback 1
17 Add ability to create follow-ups with macros Collecting Feedback 2
22 Forcefully expose ticket reference to agents Collecting Feedback 2
49 Reports to track ticket deflection Collecting Feedback 2
21 Add option to use follow-ups as criteria in filters, searches and/or reports Collecting Feedback 0
28 Exclude a user from a support ticket Planning 0
12 Enable triggers to jump Collecting Feedback 0
39 Multiple signatures per agent Collecting Feedback 3
9 Ticket Creation by Note Only Collecting Feedback 0
29 Automatic single sign on with active directory Collecting Feedback 0
21 Make a list of used trigger variables Collecting Feedback 0
16 Add Field Description in Agent Interface Collecting Feedback 0
15 Force a new ticket form refresh to send data through a URL Collecting Feedback 0
13 Inform organizational contact when one of their users submits feedback Collecting Feedback 0
17 Ability to see to whom the USER addressed emails that were imported into the system Collecting Feedback 0
13 Split the edit/delete permissions for notes & messages Collecting Feedback 0
32 Default Brand/Departments by Agent Collecting Feedback 2
28 Widget: Expose more functionality through public APIs Under Review 0
34 Push notifications for the DeskPRO mobile apps Collecting Feedback 1
12 Add an 'unspecified' option for Department, and make Department required for closure. Collecting Feedback 0
26 User Fields in Chat Collecting Feedback 0