Channels
-
Adding an Agent as a CC on an Email creates a Ticket
公開済み: 2023/06/08
02023/09/07 -
How do I enable logging for outgoing email?
公開済み: 2013/03/07
02023/09/07 -
I'm having trouble with replies being created as new tickets
公開済み: 2023/06/16
02023/09/07 -
Can I run an Email-only helpdesk?
公開済み: 2023/06/16
02023/09/07 -
How do I add an organization-wide email signature?
公開済み: 2023/09/08
02023/09/08 -
Creating brand-specific Email Templates
公開済み: 2023/10/19
02023/10/19 -
How do I include ticket account addresses in emails?
公開済み: 2023/09/08
02023/09/08 -
I'm having trouble with an error: "Your message was not accepted because you are sending from an unknown email address."
公開済み: 2023/09/11
02023/09/11 -
Exchange not displaying the correct 'From:' field
公開済み: 2023/09/11
02023/09/11 -
I'm having trouble with tickets created via email identifying the wrong user
公開済み: 2023/09/11
02023/09/11 -
I'm having trouble with forwarding user emails to the helpdesk
公開済み: 2023/09/11
02023/09/11 -
Can I keep my existing support email address?
公開済み: 2023/09/13
02023/09/13 -
I'm having trouble with incoming emails not being turned into tickets
公開済み: 2023/09/13
02023/09/13 -
I'm having trouble with my new Gmail ticket account not sending email
公開済み: 2023/09/13
02023/09/13 -
Why is the helpdesk rejecting emails when an agent 'Out of Office' automatic reply has been set up?
公開済み: 2023/09/13
02023/09/13 -
How do I set up an email account for outgoing messages only?
公開済み: 2023/09/15
02023/09/15 -
How do I create a custom button for my chat widget?
公開済み: 2023/09/20
02023/09/20 -
Messenger Widget Options
公開済み: 2023/09/20
02023/09/20 -
I'm having trouble with an Outlook message recall causing an email loop
公開済み: 2023/09/27
02023/10/03 -
How can I switch email clients whilst using Deskpro?
公開済み: 2023/09/27
02023/09/27 -
What is the difference between Microsoft OWA and EWS?
公開済み: 2018/11/13
02023/10/06 -
Why can't users or agents use email addresses that are also ticket accounts?
公開済み: 2013/03/27
12024/01/09 -
Translating your Messenger Widget
公開済み: 2023/03/31
02024/01/09 -
How do I show users which agents are following their tickets?
公開済み: 2014/05/30
02024/01/09 -
Why can't some users see my messenger widget?
公開済み: 2023/09/13
02024/01/09 -
2024/01/09
-
How do I configure SPF and DKIM for sending mail through Deskpro servers?
公開済み: 2014/03/14
02024/01/24 -
Switching from WhatsApp Twilio to WhatsApp Direct
公開済み: 2024/01/31
02024/02/01 -
Banned WhatsApp Business Accounts
公開済み: 2024/02/27
02024/02/27