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Centro Assistenza
Novità
Product
Product (Agent)
Novità / Product / Product (Agent) - Deskpro Support
Product (Agent)
Iscriviti
Categoria
Novità
23 set
2025
Get Ticket Updates in Slack with Deskpro
Lara Proud
Product (Agent)
28 lug
2025
Microsoft Azure Translation for Channels
Alberto
Product (Agent)
28 lug
2025
Let Anyone Create Tickets in Slack
Lara Proud
Product (Agent)
28 lug
2025
AI-Powered Answers, Now in Slack
Lara Proud
Product (Agent)
20 mag
2025
Customize Ticket Hover Previews for a More Focused Experience
Lara Proud
Product (Agent)
9 mag
2024
Apply Macros from the Reply Box with Shortcodes
Lara Proud
Product (Agent)
26 mar
2024
A New Look for User and Organization Profiles
Lara Proud
Product (Agent)
29 feb
2024
Access Organization Profiles more easily with this Properties update
Lara Proud
Product (Agent)
29 feb
2024
Organize Help Center content easily with Publish Lists
Lara Proud
Product (Agent)
6 feb
2024
Easily filter your Community Topics with Lists
Lara Proud
Product (Agent)
22 gen
2024
Deskpro's CRM is enhanced with Lists
Lara Proud
Product (Agent)
27 nov
2023
Streamline your support with Ticket Templates
Lara Proud
Product (Agent)
13 nov
2023
More Streamlined Snippet and Macro Navigation
Lara Proud
Product (Agent)
25 set
2023
Translations for Guides, News Posts, and Files in Deskpro's Help Center!
Lara Proud
Product (Agent)
27 lug
2023
We've made it easier to find tickets from specific Users or Organizations
Lara Proud
Product (Agent)
27 lug
2023
Summarize complex ticket threads with Ticket Summary
Lara Proud
Product (Agent)
25 lug
2023
Try out the powerful new HTML editor for Knowledgebase Articles
Lara Proud
Product (Agent)
11 lug
2023
Refer a friend, earn a $250 gift card - in 3 simple steps
Lara Proud
Product (Agent)
11 lug
2023
Group and access Queues with more flexibility
Lara Proud
Product (Agent)
12 giu
2023
Seamlessly move between Deskpro instances with Workspaces
Lara Proud
Product (Agent)
5 giu
2023
Benefit from improved navigation between our search features
Lara Proud
Product (Agent)
30 mag
2023
Effortlessly organize tickets based on channel
Lara Proud
Product (Agent)
23 mag
2023
Streamline workflows with an improved Ticket Actions menu
Lara Proud
Product (Agent)
22 mag
2023
Improved the visibility of User and CC fields
Lara Proud
Product (Agent)
15 mag
2023
Get even better visibility on tickets
Lara Proud
Product (Agent)
15 mag
2023
We have simplified creating user profiles
Lara Proud
Product (Agent)
9 mag
2023
You can now minimize and expand the ticket reply box
Lara Proud
Product (Agent)
24 apr
2023
Apply quick actions without even opening a ticket
Lara Proud
Product (Agent)
18 apr
2023
Redirect messages to your different brands
Lara Proud
Product (Agent)
6 apr
2023
We have improved the UI Status and Urgency on Tickets
Lara Proud
Product (Agent)
6 mar
2023
Apply Time and Billing Charges using Email Action Codes
Lara Proud
Product (Agent)
14 feb
2023
Export multiple pages of tickets as a CSV
Lara Proud
Product (Agent)
14 feb
2023
Snippet variables now support more custom fields
Lara Proud
Product (Agent)
7 feb
2023
Improved Global Search Capabilities
Lara Proud
Product (Agent)
9 gen
2023
Toggle the display order of ticket messages
Lara Proud
Product (Agent)
6 dic
2022
You can now search against custom fields to locate tickets
Lara Proud
Product (Agent)
6 dic
2022
We have added drag and drop to our Kanban View
Lara Proud
Product (Agent)
28 nov
2022
We have redesigned the Global Search UI
Lara Proud
Product (Agent)
28 nov
2022
We have changed the color of Agent Notes
Lara Proud
Product (Agent)
28 nov
2022
We are launching the Beta version of our Kanban View
Lara Proud
Product (Agent)
28 nov
2022
Ticket messages will open at the top of the most recent message
Lara Proud
Product (Agent)
15 nov
2022
Let us know what you think of prospective Deskpro features
Lara Proud
Product (Agent)
8 nov
2022
You can now download a list of tickets as a CSV file
Lara Proud
Product (Agent)
1 nov
2022
We have updated the design for ticket views in the helpdesk
Lara Proud
Product (Agent)
1 nov
2022
We have enhanced the usefulness of our Labels feature
Lara Proud
Product (Agent)
25 ott
2022
We've made the helpdesk faster by optimizing loading speeds
Lara Proud
Product (Agent)
25 ott
2022
We have improved our Search functionality
Lara Proud
Product (Agent)
10 ott
2022
We have increased the flexibility of the interface with resizable panels
Lara Proud
Product (Agent)
10 ott
2022
Get instant context with our new ticket preview feature
Lara Proud
Product (Agent)
10 ott
2022
Introducing our new Scratchpad App for convenient note-taking
Lara Proud
Product (Agent)
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