How do I disable keyboard shortcuts? - Knowledgebase / Using Deskpro / Admin - Deskpro Support

How do I disable keyboard shortcuts?

Ultimo aggiornamento: 30 giu 2023 di Lara Proud

If you don't want Agents in your helpdesk to use the interface keyboard shortcuts (e.g. pressing T opens a new ticket if you are not typing into a text entry area), you can disable them. To do this, navigate to Agents > Settings and disable the Keyboard Shortcuts option to turn off shortcuts for all Agents.

Utile Inutile

Aggiungi un commento

Accedi o registrati per inviare un commento.

Accedi
Registrati

Autore: Sangeetha Lakshminarayana
Creation date: 30 giu 2023
Last update: 30 giu 2023
Publish date: 30 giu 2023

How do I disable keyboard shortcuts? - Knowledgebase / Using Deskpro / Admin - Deskpro Support

How do I disable keyboard shortcuts?

Aggiungi un commento

Tag