Passa al contenuto principale

Reassign ticket if agent logs out - Community / Feature Request - Deskpro Support

29

Reassign ticket if agent logs out Collecting Feedback

It would be helpful if you could set up a ticket update trigger that ran when an agent logs out.


This could be used to pass the ticket to another agent, a round robin or a queue.   

Aggiungi un commento

Accedi o registrati per inviare un commento.

Hai dimenticato la password?