News / Product - Deskpro Support

des. 11 2023

Optimize invoicing and contact management with Deskpro's Kashflow & Sage Integrations

Lara Proud

Product (Admin)

nóv. 27 2023

Streamline your support with Ticket Templates

Lara Proud

Product (Agent)

nóv. 21 2023

We enhanced our Facebook channel for superior social support

Lara Proud

Product (Admin)

nóv. 13 2023

Boost team productivity with Deskpro’s newest time-tracking apps

Lara Proud

Product (Admin)

nóv. 13 2023

More Streamlined Snippet and Macro Navigation

Lara Proud

Product (Agent)

okt. 3 2023

Introducing our four new Deskpro Apps

Lara Proud

Product (Admin)

sep. 25 2023

Set up User Two Factor Authentication on Enterprise

Lara Proud

Product (Admin)

sep. 25 2023

Translations for Guides, News Posts, and Files in Deskpro's Help Center!

Lara Proud

Product (Agent)

ágú. 30 2023

Empower customer engagement with Instagram Direct Messaging

Lara Proud

Product (Admin)

ágú. 7 2023

Boost agent efficiency with our Asana integration

Lara Proud

Product (Admin)

ágú. 7 2023

Simplify task management with the ClickUp integration

Lara Proud

Product (Admin)

ágú. 7 2023

Streamline HR management with the PeopleHR app

Lara Proud

Product (Admin)

ágú. 7 2023

The new SimpleMDM app makes apple device management simple

Lara Proud

Product (Admin)

júl. 27 2023

We've made it easier to find tickets from specific Users or Organizations

Lara Proud

Product (Agent)

júl. 27 2023

Summarize complex ticket threads with Ticket Summary

Lara Proud

Product (Agent)

júl. 25 2023

Try out the powerful new HTML editor for Knowledgebase Articles

Lara Proud

Product (Agent)

júl. 25 2023

Create Recurring Tickets with Replies or Agent Notes

Lara Proud

Product (Admin)

júl. 11 2023

Refer a friend, earn a $250 gift card - in 3 simple steps

Lara Proud

Product (Agent)

júl. 11 2023

Group and access Queues with more flexibility

Lara Proud

Product (Agent)

jún. 19 2023

Automate repeated processes with Recurring Tickets

Lara Proud

Product (Admin)

jún. 19 2023

Enhance your Voice channel with external transfers

Lara Proud

Product (Admin)

jún. 12 2023

Seamlessly move between Deskpro instances with Workspaces

Lara Proud

Product (Agent)

jún. 5 2023

Benefit from improved navigation between our search features

Lara Proud

Product (Agent)

maí 30 2023

Effortlessly organize tickets based on channel

Lara Proud

Product (Agent)

maí 23 2023

Streamline workflows with an improved Ticket Actions menu

Lara Proud

Product (Agent)

maí 22 2023

Improved the visibility of User and CC fields

Lara Proud

Product (Agent)

maí 22 2023

Integrate your Copper CRM with Deskpro

Lara Proud

Product (Admin)

maí 22 2023

Introducing Deskpro's WooCommerce integration

Lara Proud

Product (Admin)

maí 15 2023

Get even better visibility on tickets

Lara Proud

Product (Agent)

maí 15 2023

We have simplified creating user profiles

Lara Proud

Product (Agent)

maí 9 2023

You can now minimize and expand the ticket reply box

Lara Proud

Product (Agent)

apr. 24 2023

Apply quick actions without even opening a ticket

Lara Proud

Product (Agent)

apr. 24 2023

Deskpro introduces its new Zoom app to enhance collaboration

Lara Proud

Product (Admin)

apr. 24 2023

Integrate your Nutshell CRM with Deskpro

Lara Proud

Product (Admin)

apr. 18 2023

Redirect messages to your different brands

Lara Proud

Product (Agent)

apr. 18 2023

Integrate your SurveyMonkey account with Deskpro

Lara Proud

Product (Admin)

apr. 6 2023

We have improved the UI Status and Urgency on Tickets

Lara Proud

Product (Agent)

mar. 29 2023

Manage your reviews on the App Store with our latest channel

Lara Proud

Product (Admin)

mar. 20 2023

Create an access point for your frequently used apps with Bookmarks

Lara Proud

Product (Admin)

mar. 20 2023

New Companies House App launches for your helpdesk

Lara Proud

Product (Admin)

mar. 14 2023

Deskpro Horizon speaks your language!

Lara Proud

Product (Admin)

mar. 6 2023

Add a website of your choice to the helpdesk with our IFrame App

Lara Proud

Product (Admin)

mar. 6 2023

Apply Time and Billing Charges using Email Action Codes

Lara Proud

Product (Agent)

feb. 21 2023

Introducing our new YouTrack integration

Lara Proud

Product (Admin)

feb. 21 2023

Integrate your Xero account with Deskpro

Lara Proud

Product (Admin)

feb. 14 2023

Export multiple pages of tickets as a CSV

Lara Proud

Product (Agent)

feb. 14 2023

Snippet variables now support more custom fields

Lara Proud

Product (Agent)

feb. 7 2023

Improved Global Search Capabilities

Lara Proud

Product (Agent)

jan. 24 2023

Introducing the new Facebook Channel in Deskpro

Lara Proud

Product (Admin)

jan. 18 2023

Manage Agent Working Hours with Shifts

Lara Proud

Product (Admin)

News / Product - Deskpro Support

Product

Optimize invoicing and contact management with Deskpro's Kashflow & Sage Integrations

Streamline your support with Ticket Templates

We enhanced our Facebook channel for superior social support

Boost team productivity with Deskpro’s newest time-tracking apps

More Streamlined Snippet and Macro Navigation

Introducing our four new Deskpro Apps

Set up User Two Factor Authentication on Enterprise

Translations for Guides, News Posts, and Files in Deskpro's Help Center!

Empower customer engagement with Instagram Direct Messaging

Boost agent efficiency with our Asana integration

Simplify task management with the ClickUp integration

Streamline HR management with the PeopleHR app

The new SimpleMDM app makes apple device management simple

We've made it easier to find tickets from specific Users or Organizations

Summarize complex ticket threads with Ticket Summary

Try out the powerful new HTML editor for Knowledgebase Articles

Create Recurring Tickets with Replies or Agent Notes

Refer a friend, earn a $250 gift card - in 3 simple steps

Group and access Queues with more flexibility

Automate repeated processes with Recurring Tickets

Enhance your Voice channel with external transfers

Seamlessly move between Deskpro instances with Workspaces

Benefit from improved navigation between our search features

Effortlessly organize tickets based on channel

Streamline workflows with an improved Ticket Actions menu

Improved the visibility of User and CC fields

Integrate your Copper CRM with Deskpro

Introducing Deskpro's WooCommerce integration

Get even better visibility on tickets

We have simplified creating user profiles

You can now minimize and expand the ticket reply box

Apply quick actions without even opening a ticket

Deskpro introduces its new Zoom app to enhance collaboration

Integrate your Nutshell CRM with Deskpro

Redirect messages to your different brands

Integrate your SurveyMonkey account with Deskpro

We have improved the UI Status and Urgency on Tickets

Manage your reviews on the App Store with our latest channel

Create an access point for your frequently used apps with Bookmarks

New Companies House App launches for your helpdesk

Deskpro Horizon speaks your language!

Add a website of your choice to the helpdesk with our IFrame App

Apply Time and Billing Charges using Email Action Codes

Introducing our new YouTrack integration

Integrate your Xero account with Deskpro

Export multiple pages of tickets as a CSV

Snippet variables now support more custom fields

Improved Global Search Capabilities

Introducing the new Facebook Channel in Deskpro

Manage Agent Working Hours with Shifts

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