Ticket Structure
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How do I set up a new user registration form?
Diterbitkan: 8 Sep 2023
08 Sep 2023 -
How do I set a default department for tickets submitted via the Help Center?
Diterbitkan: 17 Agu 2023
017 Agu 2023 -
How can I have two teams of Agents who can’t see each other’s Tickets?
Diterbitkan: 17 Agu 2023
017 Agu 2023 -
How do I add Custom User Fields to Ticket Forms?
Diterbitkan: 1 Sep 2023
08 Sep 2023 -
What is Ticket Archiving and why should I use it?
Diterbitkan: 16 Jun 2023
07 Sep 2023 -
Why can't I add custom ticket statuses?
Diterbitkan: 16 Jun 2023
07 Sep 2023 -
How do I follow up automatically when a user stops replying?
Diterbitkan: 1 Sep 2023
07 Sep 2023 -
How can I make a department visible to agents only?
Diterbitkan: 7 Sep 2023
07 Sep 2023 -
How do I make a reusable checklist of things to do within a ticket?
Diterbitkan: 3 Okt 2023
03 Okt 2023 -
Creating an Impact, Urgency and Priority matrix
Diterbitkan: 1 Agu 2023
09 Jan 2024