How do I include ticket account addresses in emails? - Dasar Pengetahuan / Using Deskpro / Admin / Channels - Deskpro Support

How do I include ticket account addresses in emails?

You can display the ticket email account that an email was sent from as part of an email template. In the email body, add:

{{ ticket.email_account.use_email_address }}

To learn more about Email templates, take a look at our Editing Email Templates

Please log in or register to submit a comment.