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Community
Community
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Title / Author
Status
Comments
Activity
0
Add option to set default sorting for queus
Koen
24 DFómh 2023
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0
1
Locked by Agent Preview
Angela Koniecki
20 DFómh 2023
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0
1
Voice - Add Conference Call feature
Lara Proud
19 DFómh 2023
Collecting Feedback
0
0
News comment's access via API
Zsolt Kiss
13 DFómh 2023
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0
0
Improve Task Functionality
Kim Gilmour
12 DFómh 2023
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0
0
Optional Plain Text Templates for Email Templates
Justin Robles
11 DFómh 2023
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0
1
Create users without email
Colin
5 DFómh 2023
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0
0
Allow multiple entries on search words - Creating an article
Colin
5 DFómh 2023
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0
3
Show ticket count in lists
Robert Lochen
27 MFómh 2023
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1
1
Add Ticket Number to Tab info when hovering and Reordering of Tabs
Nicole Ojeda
9 Lún 2023
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0
1
Copy fields from Grid view without Opening ticket
Nicole Ojeda
8 Lún 2023
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0
6
Labels - Department based segregation
Izsak Szikra
8 Lún 2023
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0
1
Allow a ‘minimum business days’ configuration of date picker
Robert Lochen
2 Lún 2023
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0
0
Tooltips on Lock-Symbols
Jule Höhning
19 Iúil 2023
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0
1
Ticket field - Select field - To hide an option from user form only
Sangeetha Lakshminarayana
10 Iúil 2023
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0
0
I would like the "Search in top bar" to include custom field searches by default
Ivan
20 Meith 2023
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0
1
Mass Action to Link tickets
Robert Lochen
15 Meith 2023
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0
1
Mass Actions based on a common parent ticket
Kim Gilmour
7 Meith 2023
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1
1
manually set usersource_sync time
Lewis Stonier
7 Meith 2023
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0
1
Apply Permissions\Department at the Article level
Mark Loveridge
6 Meith 2023
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1
2
Privacy between departments
Chynah Hayde
6 Meith 2023
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1
1
Report Unassigned Tickets on Dashboard
Derek Mines
6 Meith 2023
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0
0
Specific sender set as always agent note
Chynah Hayde
23 Beal 2023
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0
0
KB articles ordered by publish date, oldest on top
Joël Messas
16 Beal 2023
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0
0
Merge Multiple Tickets at once
Viktoria
14 Beal 2023
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0
0
Custom Field Data Import
Mark Loveridge
11 Beal 2023
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0
0
I want to specify the items to be output in the CSV output of tickets.
Fusako Iwaya
10 Beal 2023
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0
4
Configurable Look&Feel of Agent sight
Michael
13 Aib 2023
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0
0
Auto assign agent and team once you open the ticket
Aimee Mendoza
11 Aib 2023
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0
7
Form builder for time log and billing
Nejc Strmole
3 Aib 2023
Collecting Feedback
0
0
Make guides templated
Jeroen
30 Márta 2023
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0
1
Change or improve default publish editor for more advanced edits
Jeroen
30 Márta 2023
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0
0
add a new API call for 'date_last_modified'
Lewis Stonier
28 Márta 2023
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0
1
Filtering on Categories in the Community
Zsolt Kiss
22 Márta 2023
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0
0
Summary count when grouped by
Marion Abramo
20 Márta 2023
Collecting Feedback
1
10
Inserting pictures into a community comment
Zsolt Kiss
19 Márta 2023
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0
0
Filtering option on Custom Fileds in Community topics
Zsolt Kiss
11 Márta 2023
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0
1
Disable new ticket creation on specific email account/s allowing replies for active tickets
Piotr Marchewka
9 Márta 2023
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0
1
Default Option: Forward as a New Ticket
Neil Davis
13 Feabh 2023
Collecting Feedback
0
1
SLA failed not clear enough
Sam Menown
12 Ean 2023
Collecting Feedback
0
0
Allow Users to view Problems
Koen
19 Noll 2022
Collecting Feedback
0
0
Azure AD B2C
Dmytro
19 Noll 2022
Collecting Feedback
0
0
Auto remove user from ticket by user reply/response mails
Onur Salman
17 Samh 2022
Collecting Feedback
0
2
Ability to "HIDE" disabled users, organizations, etc. in Tickets
Earene Lee
15 Samh 2022
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0
4
Ability to re-order lists
Earene Lee
15 Samh 2022
Collecting Feedback
1
0
Feedback post v5 to v6 upgrade
Cory Rapp
10 Samh 2022
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0
0
Notification about updated KB articles
Khaled Jmal
9 Samh 2022
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0
1
Option to add agent validation to fields for statuses other than resolved
Bernarda Minov Petkov
4 DFómh 2022
Collecting Feedback
0
0
Subscribe a batch of users to new/modified knowledgebase articles
Wood, Andy
19 Lún 2022
Collecting Feedback
0
1
Define default status for publish
Kevin
19 Lún 2022
Collecting Feedback
0