List View Status Change Likes Title / Author Status Comments Activity 6 Option to change subject line on ticket when user's email contains a different subject MW Matthew Wray Oct 26, 2021 Collecting Feedback 0 26 Full Message View Permanent hm hojjat mehrabi Oct 20, 2021 Collecting Feedback 0 DH 1Y 0 Please add ticket satisfaction criteria to the ticket search function on the Agent site FI Fusako Iwaya Oct 15, 2021 Report 0 0 Search, categories and filter for uploaded images - knowledgebase C Colin Oct 7, 2021 Report 0 0 Able to delete your previously uploaded images into knowledgebase C Colin Oct 7, 2021 Report 0 5 Confirmation message pop up when changing department of a ticket AW Amabel Watkins Sep 27, 2021 Collecting Feedback 0 0 Search/filter and delete options for uploaded images C Colin Sep 16, 2021 Collecting Feedback 0 7 Set triggers to run based on SLA statuses changing AW Amabel Watkins Sep 13, 2021 Collecting Feedback 0 0 Embedded Widget - Screenshot Function BW Brandon Williams Sep 7, 2021 Collecting Feedback 0 0 Embedded Widget - Context Sensitive Help BW Brandon Williams Sep 7, 2021 Report 0 1 Send the admin a notification when e-mail is rejected KJ Khaled Jmal Sep 6, 2021 Collecting Feedback 0 0 Define working hours for escalations KJ Khaled Jmal Sep 6, 2021 Report 0 0 Possibility to change default values for ticket advanced search SM Stéphane Marteau Sep 3, 2021 Report 0 1 Möglichkeit den Login für User abzuschalten AP Alexander Pajak Aug 26, 2021 Report 0 1 Massen-Löschung von Usern/ bulk user deletion AP Alexander Pajak Aug 26, 2021 Report 0 1 Archivierung von Tickets AP Alexander Pajak Aug 26, 2021 Report 0 0 Chat queue delete feedback ST Sliced Tech Aug 16, 2021 Report 0 11 Reporting on usergroups RT Robert Tanka Aug 13, 2021 Collecting Feedback 1 JS 4Y 4 Create report that lists out the person the chat is aimed at in a note KD Kirsty Darby Aug 13, 2021 Collecting Feedback 0 12 Change the default selection in the ticket search MA Marion Abramo Aug 13, 2021 Collecting Feedback 0 6 Reports for users SK Steffen Kemme Aug 13, 2021 Collecting Feedback 0 4 Improved live reporting for Voice Jeff Hauman Aug 12, 2021 Collecting Feedback 0 3 Ability to create variables/global fields in the system RT Robert Tanka Aug 11, 2021 Collecting Feedback 0 3 Display organization Parent in ticket as well as the Organization DM Douglas Martin Aug 11, 2021 Report 0 5 Improve ticket debug logs EM Eric Meiners Aug 5, 2021 Collecting Feedback 0 10 Increase amount of tickets shown in ticket list S Schowdhury Aug 3, 2021 Collecting Feedback 0 6 Improve HTML table formatting K Katelyn Aug 3, 2021 Collecting Feedback 0 4 Support multi language in the mobile apps RC Roxane Collin Aug 2, 2021 Collecting Feedback 0 4 Slack App : Voice Integration ZW Zachery Woods Aug 2, 2021 Report 0 4 Show the full hierarchy of custom fields in dpql report output VS Victor Salgado Jul 30, 2021 Collecting Feedback 0 2 Chat permissions options, view historical chats. LP Lu Parente Jul 29, 2021 Collecting Feedback 0 2 Support & Integration for Calendly Scheduling EJ Etienne P Jacquot Jul 29, 2021 Collecting Feedback 0 4 CRM Listing - ability to show or hide Users set to "disabled" EL Earene Lee Jul 29, 2021 Collecting Feedback 0 2 Ability to have individual meta titles for users PS Patrick Shelley Jul 27, 2021 Collecting Feedback 0 4 Ability to add a value to, or remove a value from, a category-like field J Jeroen Jul 23, 2021 Collecting Feedback 0 2 Saving attachments fails without indication when the virus scanner interferes J Jeroen Jul 22, 2021 In Development 0 5 DeskPro Variables for Snippets EC Elliott Collins Jul 20, 2021 In Development 1 AA 3Y 2 Modifiable robots.txt file SR Stella Ruibal Jul 23, 2021 Collecting Feedback 0 6 Parsing message content into custom fields RT Robert Tanka Jul 16, 2021 Collecting Feedback 0 27 More filter options for text box custom fields AS Ahmad Sahrizal Jul 16, 2021 Collecting Feedback 0 5 API for getting the result of a DPQL Query Joël Messas Jul 16, 2021 Report 0 4 When copying text into Deskpro reply box, would like it to retain original formatting RS R, Shankirth S Jul 14, 2021 Collecting Feedback 0 7 Ticket filters with 'OR' logical condition SM Stéphane Marteau Jul 14, 2021 Collecting Feedback 0 4 Open in a new tab checkbox for Guides AC Alexander Lloyd Clemons Jul 9, 2021 Under Review 0 3 Option for custom links behind the ticket ID number in reports AW Amabel Watkins Jul 5, 2021 Collecting Feedback 0 3 Task criteria in ticket triggers RR Robert Rooney Jul 2, 2021 Collecting Feedback 0 12 Hiding Untranslated Articles MS Marco Sanz Jun 30, 2021 Collecting Feedback 1 GW 3Y 3 Disable transcript download FO Futa Odahara Jun 23, 2021 In Development 0 7 Guide Subscriptions/Notifications JG Jason Gillan Jun 18, 2021 Collecting Feedback 0 5 Stop logged in users from being able to edit their name in the ticket submission form hm hojjat mehrabi Jun 17, 2021 Collecting Feedback 0 Previous page1Page 12Page 23Page 34Current Page5Page 56Page 67Page 7…25Page 25Next page
