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Centre d'aide
Actualités
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Product (Agent)
Actualités / Product / Product (Agent) - Deskpro Support
Product (Agent)
Souscrire
Catégorie
Actualités
27 nov.
2023
Streamline your support with Ticket Templates
Lara Proud
0
Product (Agent)
13 nov.
2023
More Streamlined Snippet and Macro Navigation
Lara Proud
0
Product (Agent)
25 sept.
2023
Translations for Guides, News Posts, and Files in Deskpro's Help Center!
Lara Proud
0
Product (Agent)
27 juil.
2023
We've made it easier to find tickets from specific Users or Organizations
Lara Proud
0
Product (Agent)
27 juil.
2023
Summarize complex ticket threads with Ticket Summary
Lara Proud
0
Product (Agent)
25 juil.
2023
Try out the powerful new HTML editor for Knowledgebase Articles
Lara Proud
0
Product (Agent)
11 juil.
2023
Refer a friend, earn a $250 gift card - in 3 simple steps
Lara Proud
0
Product (Agent)
11 juil.
2023
Group and access Queues with more flexibility
Lara Proud
0
Product (Agent)
12 juin
2023
Seamlessly move between Deskpro instances with Workspaces
Lara Proud
0
Product (Agent)
5 juin
2023
Benefit from improved navigation between our search features
Lara Proud
0
Product (Agent)
30 mai
2023
Effortlessly organize tickets based on channel
Lara Proud
0
Product (Agent)
23 mai
2023
Streamline workflows with an improved Ticket Actions menu
Lara Proud
0
Product (Agent)
22 mai
2023
Improved the visibility of User and CC fields
Lara Proud
0
Product (Agent)
15 mai
2023
Get even better visibility on tickets
Lara Proud
0
Product (Agent)
15 mai
2023
We have simplified creating user profiles
Lara Proud
0
Product (Agent)
9 mai
2023
You can now minimize and expand the ticket reply box
Lara Proud
0
Product (Agent)
24 avr.
2023
Apply quick actions without even opening a ticket
Lara Proud
0
Product (Agent)
18 avr.
2023
Redirect messages to your different brands
Lara Proud
0
Product (Agent)
6 avr.
2023
We have improved the UI Status and Urgency on Tickets
Lara Proud
0
Product (Agent)
6 mars
2023
Apply Time and Billing Charges using Email Action Codes
Lara Proud
0
Product (Agent)
14 févr.
2023
Export multiple pages of tickets as a CSV
Lara Proud
0
Product (Agent)
14 févr.
2023
Snippet variables now support more custom fields
Lara Proud
0
Product (Agent)
7 févr.
2023
Improved Global Search Capabilities
Lara Proud
0
Product (Agent)
9 janv.
2023
Toggle the display order of ticket messages
Lara Proud
0
Product (Agent)
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