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Agent Unable to Set Language on New Ticket - Remarques / Feature Request - Deskpro Support

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Agent Unable to Set Language on New Ticket Collecting Feedback

If an agent create a new ticket (to send an email to a user - the first email in the chain), when they create a new ticket, there is nowhere to select the language and the from email address.It would be great if the from email address was tied (optionally) to a department.

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