Skip to main content

How do I bill users or record time spent on support? - Tietokanta / Using Deskpro - Deskpro Support

How do I bill users or record time spent on support?

Authors list

Question:

Where do I bill a user for a support fee or log support time? I can't find any way to do it from a ticket.

Answer:

An admin must enable the billing and time log options from Admin > Tickets > Time Log & Billing. Billing and time log can be enabled separately.

You will then see a tab in the Properties area when you view the details of a ticket. 

Hyödyllinen Hyödytön

Henkilöt, jotka pitivät tätä sivua hyödyllisenä: 38 / 62

Lisää kommentti

Please log in or register to submit a comment.

Need a password reminder?