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Using snippets in the Follow up section also - Palaute / Feature Request - Deskpro Support

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Using snippets in the Follow up section also Collecting Feedback

Using snippets' shortcuts in the Follow-up section would be great feature.

Comments (2)

Patrick Wijntjes
It would be nice to use (Follow up specific) snippets in creating a reply/note in a follow up. This way you can have a default Follow Up reply you can put in the Follow up by just selecting the snippet.
Zsolt Kiss
When I compose a reply in the Follow - up section, ot would be nice if the snippets worked here also.

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