Palaute
Feature Request (1230)
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If you have multiple triggers that set a value in a multiple select field they w...
5D -
We currently host an on-premise helpdesk, with a staging instance for trialing a...
7D -
I want to specify the escalation of the chat.
14D -
We have a requirement to integrate Jira App with multiple Jira Instances\ Server...
21D
Bug Report (119)
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when merging company records (eg for a duplicate company name), Tickets are merg...
3M -
Hi Michael - V2 is the officially supported version. My apologies for the confus...
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Hi Marion, sorry to hear the feedback here. Can you give us any more specific ex...
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Wow thought it was normal cause of Chrome memory hog but glad to see we are not ...
Suggestion (124)
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Currently it's only possible to create page sections in Guides with the H1 hea...
8D -
It would be a very nice thing to show the callers local time, if their time zone...
26D -
Some agents tend to set the urgency to 7,8,9 on all tickets because they have so...
1M -
Make the listing of snippets via shortcodes case-insensitive. Currently they are...
1M
DPQL Reports (11)
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If you would like to report which tickets have been closed with one message from...
1Y -
We can run the report below to find the percentage of tasks that we are completi...
1Y -
This report gives us a count of positive, negative and neutral satisfaction rati...
1Y -
This query generates a list of users who have a value for a custom field which i...
1Y