Ticket Details in User replies emails - Palaute / Feature Request - Deskpro Support
Ticket Details in User replies emails Archived
Adding ticket info in user replies, both autoresponders and ticket replies to users. Like:<br /><br />
Ticket ID: xxx<br /><br />
Department: Support<br /><br />
Priority: Low<br /><br />
Status: Awaiting User<br /><br />
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Have you seen the ticket replies of Kayako how it contains ticket details? I mean the same for DeskPro