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Split the edit/delete permissions for notes & messages - Palaute / Feature Request - Deskpro Support

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Split the edit/delete permissions for notes & messages Collecting Feedback

Essentially we don’t want any messages (to/from our users) to be able to be modified or deleted by our agents, but we want notes to be able to be modified or deleted.

 

We would like to be able to set the edit/delete permissions for notes independently from messages.

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