Set replies from specific users as internal notes (via a trigger) - Palaute / Feature Request - Deskpro Support

Set replies from specific users as internal notes (via a trigger) Collecting Feedback

Steve, Lam Hang

It would be helpful if we were able to set emails from specific users as notes via a trigger.

We have certain users whose responses we would like to only be visible to agents on a ticket (internal third parties for example) and not neccesarily to all parties with access to the ticket.

Lisää kommentti

Please log in or register to submit a comment.

Kirjaudu
Register

New Feature Request

Tekijä: Steve, Lam Hang
Last update: 16.1.2020
Category: Automations

Set replies from specific users as internal notes (via a trigger) - Palaute / Feature Request - Deskpro Support

Set replies from specific users as internal notes (via a trigger) Collecting Feedback

Lisää kommentti

Tunnisteet