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See forwarded messages as separate entries in message log - Palaute / Feature Request - Deskpro Support

New Feature Request
See forwarded messag... Palaute
2

See forwarded messages as separate entries in message log Collecting Feedback

To have a “forward” entry in the actual note/message time-line as a separate entry, which explains that at that time Y, some ticket messages/notes, got forwarded to email X. (Instead of displaying a message was forwarded as a footnote within the message in the Messages log as currently happens)



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New Feature Request
See forwarded messag... Palaute

Tunnisteet

Agent Interface forwarding
Tekijä
Barry
Last update
17.11.2023
Category
Tickets