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Title / Author
Status
Comments
Activity
0
Search, categories and filter for uploaded images - knowledgebase
Colin
7.10.2021
Report
0
0
Able to delete your previously uploaded images into knowledgebase
Colin
7.10.2021
Report
0
5
Confirmation message pop up when changing department of a ticket
Amabel Watkins
27.9.2021
Collecting Feedback
0
0
Search/filter and delete options for uploaded images
Colin
16.9.2021
Collecting Feedback
0
6
Set triggers to run based on SLA statuses changing
Amabel Watkins
13.9.2021
Collecting Feedback
0
0
Embedded Widget - Screenshot Function
Brandon Williams
7.9.2021
Collecting Feedback
0
0
Embedded Widget - Context Sensitive Help
Brandon Williams
7.9.2021
Report
0
0
Send the admin a notification when e-mail is rejected
Khaled Jmal
6.9.2021
Collecting Feedback
0
0
Define working hours for escalations
Khaled Jmal
6.9.2021
Report
0
0
Possibility to change default values for ticket advanced search
Stéphane Marteau
3.9.2021
Report
0
1
Möglichkeit den Login für User abzuschalten
Alexander Pajak
26.8.2021
Report
0
1
Massen-Löschung von Usern/ bulk user deletion
Alexander Pajak
26.8.2021
Report
0
1
Archivierung von Tickets
Alexander Pajak
26.8.2021
Report
0
0
Chat queue delete feedback
Sliced Tech
16.8.2021
Report
0
11
Reporting on usergroups
Robert Tanka
13.8.2021
Collecting Feedback
1
4
Create report that lists out the person the chat is aimed at in a note
Kirsty Darby
13.8.2021
Collecting Feedback
0
12
Change the default selection in the ticket search
Marion Abramo
13.8.2021
Collecting Feedback
0
6
Reports for users
Steffen Kemme
13.8.2021
Collecting Feedback
0
4
Improved live reporting for Voice
Jeff Hauman
12.8.2021
Collecting Feedback
0
3
Ability to create variables/global fields in the system
Robert Tanka
11.8.2021
Collecting Feedback
0
3
Display organization Parent in ticket as well as the Organization
Douglas Martin
11.8.2021
Report
0
5
Improve ticket debug logs
Eric Meiners
5.8.2021
Collecting Feedback
0
9
Increase amount of tickets shown in ticket list
Schowdhury
3.8.2021
Collecting Feedback
0
6
Improve HTML table formatting
Katelyn
3.8.2021
Collecting Feedback
0
4
Support multi language in the mobile apps
Roxane Collin
2.8.2021
Collecting Feedback
0
4
Slack App : Voice Integration
Zachery Woods
2.8.2021
Report
0
4
Show the full hierarchy of custom fields in dpql report output
Victor Salgado
30.7.2021
Collecting Feedback
0
2
Chat permissions options, view historical chats.
Lu Parente
29.7.2021
Collecting Feedback
0
2
Support & Integration for Calendly Scheduling
Jacquot, Etienne P
29.7.2021
Collecting Feedback
0
3
CRM Listing - ability to show or hide Users set to "disabled"
E Lee
29.7.2021
Collecting Feedback
0
2
Ability to have individual meta titles for users
Patrick Shelley
27.7.2021
Collecting Feedback
0
3
Ability to add a value to, or remove a value from, a category-like field
Jeroen van der Steen
23.7.2021
Collecting Feedback
0
2
Saving attachments fails without indication when the virus scanner interferes
Jeroen van der Steen
22.7.2021
In Development
0
5
DeskPro Variables for Snippets
Elliott Collins
20.7.2021
In Development
1
2
Modifiable robots.txt file
Stella Ruibal
23.7.2021
Collecting Feedback
0
6
Parsing message content into custom fields
Robert Tanka
16.7.2021
Collecting Feedback
0
26
More filter options for text box custom fields
Ahmad Sahrizal
16.7.2021
Collecting Feedback
0
4
API for getting the result of a DPQL Query
Joël Messas
16.7.2021
Report
0
3
When copying text into Deskpro reply box, would like it to retain original formatting
R, Shankirth S
14.7.2021
Collecting Feedback
0
7
Ticket filters with 'OR' logical condition
Stéphane Marteau
14.7.2021
Collecting Feedback
0
4
Open in a new tab checkbox for Guides
Alexander Lloyd Clemons
9.7.2021
Under Review
0
3
Option for custom links behind the ticket ID number in reports
Amabel Watkins
5.7.2021
Collecting Feedback
0
3
Task criteria in ticket triggers
Rob Rooney
2.7.2021
Collecting Feedback
0
12
Hiding Untranslated Articles
Marco Sanz
30.6.2021
Collecting Feedback
1
3
Disable transcript download
Futa Odahara
23.6.2021
In Development
0
7
Guide Subscriptions/Notifications
Jason Gillan
18.6.2021
Collecting Feedback
0
4
Stop logged in users from being able to edit their name in the ticket submission form
hojjat mehrabi
17.6.2021
Collecting Feedback
0
4
Retain existing field values when adding other values to a multi select field via a trigger
Scott Cove
11.6.2021
Collecting Feedback
0
3
Import/Export of objects from the admin area, such as triggers and templates.
Scott Cove
17.6.2021
Report
0
3
Option to create page sections with H2 and H3 in Guides
Alexander Lloyd Clemons
8.6.2021
Collecting Feedback
0