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Bug Report Design Feedback
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Likes
Title / Author
Status
Comments
Activity
4
Disable / Enable individual keyboard shortcuts / commands
Jon Morby
30.9.2020
In Development
0
2
Trigger criteria for ticket including ticket charge
Azeem Javed
28.9.2020
Collecting Feedback
0
13
HelpCenter with Sidebar
Tommy Jackson
28.9.2020
Collecting Feedback
0
4
Notifications for when there is a connection issue between Deskpro and our mail server
Ozan Can Gogus | Eclit
28.9.2020
Collecting Feedback
0
9
Improve the Messenger API
Christian Cantinelli
25.9.2020
Collecting Feedback
0
3
Create a Permission for User Groups to Access the Helpcenter Editor
Alvin Lobo
25.9.2020
Collecting Feedback
0
2
See forwarded messages as separate entries in message log
Barry
24.9.2020
Collecting Feedback
0
2
Personalise chat ringtone for agents
An Nguyen
24.9.2020
Collecting Feedback
4
3
Locking 'ordered by' for agents
Niall Dunphy
24.9.2020
Collecting Feedback
0
2
Login cookie from other system
Anand Athi
21.9.2020
Collecting Feedback
0
2
A print button for the guides/Bug with current printing
Brandon
21.9.2020
Collecting Feedback
0
4
Ability to edit the chain of ticket messages when forwarding a ticket
Mindaugas
17.9.2020
Collecting Feedback
0
2
Glossary in PDF
Thorsten Breuer
15.9.2020
Collecting Feedback
0
4
Add Markdown support for Knowledge Base articles
Doug Schmidt
11.9.2020
Collecting Feedback
2
7
Option to prioritise the Reply-To header when an email is received from a specific email address
Anand Athi
10.9.2020
Collecting Feedback
0
4
Printing Issue with Guides
Brandon
4.9.2020
Report
0
1
Option to insert translation of a KB article into a ticket comment
Christoph Strauss
3.9.2020
Report
0
4
Allow setting the main font family
Mel Roth
2.9.2020
Collecting Feedback
0
1
Ask user for feedback when rating an article negative
Thorsten Breuer
2.9.2020
Collecting Feedback
0
7
Make display fields translatable
Koen Glotzbach
1.9.2020
Collecting Feedback
0
2
Search should also include download categories
Christoph Strauss
1.9.2020
Collecting Feedback
0
1
Track the page a chat was initiated from when the widget is embedded
Matt Goldfarb
26.8.2020
Collecting Feedback
0
2
Option to update the brand of a published article or topic
Theresa Harbor
25.8.2020
Collecting Feedback
0
3
Display the name of linked topics to agents editing the topic when content links are being used in Guides
Theresa Harbor
24.8.2020
Collecting Feedback
0
24
Next reply time on an SLA
Niall Dunphy
21.8.2020
Collecting Feedback
3
1
Option to translate contents of custom "Display" field
Koen Glotzbach
18.8.2020
Collecting Feedback
0
1
Link Glossary to Guide Topics
Theresa Harbor
17.8.2020
Collecting Feedback
0
2
Make it easier to add add/manage content links in Guides
Theresa Harbor
17.8.2020
Collecting Feedback
1
1
Call a webhook in the criteria section of a trigger
Eric Meiners
13.8.2020
Collecting Feedback
0
1
Wildcards for email domain association
Nacim
13.8.2020
Collecting Feedback
0
1
API Regex pattern search
Kenneth
12.8.2020
Collecting Feedback
0
3
Cursor always on top when scrolling one page further in the ticket view
Thorsten Breuer
11.8.2020
Collecting Feedback
0
3
Add a message number to the ticket view on the customer Help Center
Marion Abramo
5.8.2020
Collecting Feedback
0
5
Different captcha rules for 'guests' and 'users'
Koen Glotzbach
3.8.2020
Collecting Feedback
0
0
IT Support Manager
Gerry Hooper
1.8.2020
Collecting Feedback
0
4
Sorting Macros
Geoff Knight
22.7.2020
Collecting Feedback
0
8
Have all permissions disabled when creating a ticket department
Ahmad Sahrizal
20.7.2020
Collecting Feedback
2
0
More font sizes when editing articles and guides
Thorsten Breuer
16.7.2020
Report
0
1
Forward and resolve in one step
Trendfire
15.7.2020
Report
0
9
Repeating Task or Ticket
Errol
13.7.2020
Collecting Feedback
2
2
Automatic approval reminders
Patrick Wijntjes
13.7.2020
Report
0
0
Sorting registered views in publish area
Thorsten Breuer
13.7.2020
Report
0
57
Structured report permissions
Robert Tanka
25.6.2020
Collecting Feedback
0
72
Bulk-Remove Users
Malou Axelstén
25.6.2020
Collecting Feedback
3
15
Link Articles and Guides to Ticket?
Mika Ullgren
18.6.2020
Collecting Feedback
0
9
Link to articles and guides in ticket replies?
Mika Ullgren
18.6.2020
In Development
0
30
Changing Type for Custom Fields
Christian
18.6.2020
Collecting Feedback
0
26
Mass change ticket owner
Gunnar Giffey
11.6.2020
Collecting Feedback
0
7
Force ticket matching on ref. code in subject
Michel Strøm Tandrup
3.6.2020
Collecting Feedback
2
20
Action codes for time log and billing
Gerald Buechter
26.5.2020
Collecting Feedback
0