Likes
Title / Author
Status
Comments
Activity
Collecting Feedback
0
Collecting Feedback
0
Under Review
0
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Ability to change chat widget appearance based on whether agent is available or not
Lauren Cumming
10.1.2017
Collecting Feedback
0
Ability to rearrange columns in Agent ticket grid using Windows drag and drop functionality
Doug Hicks
9.1.2017
Collecting Feedback
1
Create a new sort order for "Date of last agent activity" (so agent notes are included)
Ibrahim
20.12.2016
Collecting Feedback
0
Collecting Feedback
0
Implement management commands using API in a multi-threaded capable platform.
Richard Smith
6.12.2016
Collecting Feedback
1
Under Review
4
Collecting Feedback
0
Feature to see when an agent is looking at a ticket and if you opened that ticket, all the agents can see who else has it open
Lauren Cumming
22.11.2016
Collecting Feedback
2
Let agents customize chat notifications when they are mentioned in a note
Christian Mattart
19.10.2016
Collecting Feedback
0
Public chat history should be visible to agent handling the ticket that was created from it
Christian Mattart
19.10.2016
Collecting Feedback
0