Deskpro Support

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Configuration

How do I customize the text that appears on my Help Center?

Cecilia Sam

۲۶ مرداد ۱۴۰۲
How do I change the logo on the agent login screen?

Alexandra Mead

۲۶ مرداد ۱۴۰۲
I'm having trouble with some forwarded emails not showing in the interface.

Chynah Hayde

۷ شهریور ۱۴۰۲
What does the error: "Error with your forwarded email" mean?

Chynah Hayde

۲ شهریور ۱۴۰۲
How do I set up an Outlook account as a ticket account for Cloud?

Ben Henley

۲۷ مرداد ۱۴۰۲
How do I make guides or knowledgebase articles only visible to agents?

James Godwin

۲ شهریور ۱۴۰۲
I'm having trouble with being redirected to the wrong helpdesk address

James Godwin

۲ شهریور ۱۴۰۲
How do I delete all my test tickets?

Simon Paulger

۸ شهریور ۱۴۰۲
Ticket counts displaying incorrectly after using Reset Helpdesk feature

Ben Henley

۲۰ شهریور ۱۴۰۲
Change the name of the Contact Us tab

Thomas Rolfe

۲۲ شهریور ۱۴۰۲
CAPTCHAs not accepting correct responses

Chynah Hayde

۱۱ مهر ۱۴۰۲
How do I create and translate a custom phrase?

Hannah Scott

۱۱ مهر ۱۴۰۲
Why do all users seem to have the same IP address?

Phil Rigby

۲۷ مهر ۱۴۰۲
How Deskpro uses POP3

Phil Rigby

۲۷ مهر ۱۴۰۲
Translating your Messenger Widget

Lara Proud

۱۹ دی ۱۴۰۲
How does Deskpro handle emails?

Phil Rigby

۲۵ مرداد ۱۴۰۳
Understanding Deskpro's Agent & User Permissions

Alesia Burvin

۱۰ مهر ۱۴۰۳