I'm having trouble with being redirected to the wrong helpdesk address - مرکز آموزش / Using Deskpro / Admin / Configuration - Deskpro Support

I'm having trouble with being redirected to the wrong helpdesk address

Last updated: ۲ شهریور ۱۴۰۲ by Hannah Scott

Question:

I changed the IP or custom domain for the helpdesk. Now, when I try to visit the Help Center or the agent interface, I get redirected to the wrong address. How can I fix this?

Answer:

You should be able to access the admin interface at yourdomain.com/app#/dashboard on the new address. Go to Admin > Configuration > Brands and update the Helpdesk URL setting.

مفید Unhelpful

اضافه کردن نظر

Please log in or register to submit a comment.

ورود
Register

Author: James Godwin
Last update: ۲ شهریور ۱۴۰۲