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How can I set different SLA response times for weekdays and weekends? - Knowledgebase / Using Deskpro - Deskpro Support

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How can I set different SLA response times for weekdays and weekends?

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  • Viimati uuendatud: Mar 14, 2018; uuendaja: Benedict Sycamore

Question:

How can I set up an SLA with different response times for weekdays and weekends?

 

Answer:

Please see Different SLA response times for weekdays and weekends in the admin manual.

 

 

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Kas soovite salasõna meeldetuletust?
This Article Category Teadmusbaas

Sildid

2018
Autor
Ben Henley
Loomise kuupäev
Jan 13, 2015