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Help Center
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Teadmusbaas
Getting Started
(18)
7. Set up Live Chat
6. Manage your tickets
5. Create triggers to automate processes
4. Connect Deskpro to customer channels
3. Add agents to Deskpro
Vaata kõiki artikleid kategooriast Getting Started
Sales, Billing & Legal
(29)
Where will my data be hosted?
Can you host my Cloud data within the EU?
Deskpro Privacy Policy
Deskpro Terms of Service
Deskpro Security
Vaata kõiki artikleid kategooriast Sales, Billing & Legal
Using Deskpro
(260)
How do I enable logging for outgoing email?
Can I use LDAP to sign in my agents?
How do I bulk delete tickets?
How do I include ticket account addresses in emails?
How do I pre-fill ticket form fields automatically for certain users?
Vaata kõiki artikleid kategooriast Using Deskpro
Additional Services
(15)
Do you charge for updates to Deskpro?
What do you charge for maintenance?
Can I pay you to add a feature to Deskpro?
What do I do if I need a specific feature?
Admin & Agent Training
Vaata kõiki artikleid kategooriast Additional Services
Developer & Reporting
(88)
Getting started with Deskpro development
How do I embed individual knowledgebase articles in an external app or site?
I don't want to show the author of Knowledgebase articles
Adding a background image to the user portal
How do I display dates in the US format in reports?
Vaata kõiki artikleid kategooriast Developer & Reporting
Managing Deskpro On-Premise
(128)
Updating to New Admin (from a build before #327)
Using hosted Elasticsearch with Deskpro
I'm having trouble with an error: "PHP IMAP extension"
403 Forbidden error only on the user portal
Fixing your database schema
Vaata kõiki artikleid kategooriast Managing Deskpro On-Premise