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Title / Author
Status
Comments
Activity
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Add more flags for agents to use
Christian Mattart
Jan 31, 2017
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Improved anti-spam tools
Carl Partridge
Jan 25, 2017
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Email addresses for Teams
Eric VanTol
Jan 23, 2017
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Disable automatic sending emails
Joerg Boehme
Jan 23, 2017
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1
User Dashboard on user portal
Eric VanTol
Jan 16, 2017
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1
Template and Phrase searching
Eric VanTol
Jan 14, 2017
In Development
2
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JIRA portal triggers
Dan Mackie
Jan 10, 2017
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1
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1
Under Review
1
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1
Sort SLA's in admin interface
Tom Schoen
Dec 28, 2016
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1
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1
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IM Notification or Flags
Janay Pyfrom-Symonette
Nov 28, 2016
Under Review
1
Triggers based on chat
Robin
Nov 28, 2016
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4
Ticket forward notification
Philipp Bartsch
Nov 23, 2016
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2
Renaming of downloaded files
Philipp Bartsch
Nov 9, 2016
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1
Time Log Custom Field Variables
Jamey Steinmann
Oct 31, 2016
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Print multiple tickets
Tram
Oct 13, 2016
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1
Ability to see a debug of triggers
Philipp Bartsch
Oct 12, 2016
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Ability to translate live chats
Lauren Cumming
Oct 12, 2016
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1
Customizing timeout before agent takes chat
Christian Mattart
Oct 12, 2016
Under Review
0
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