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Community
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Likes
Title / Author
Status
Comments
Activity
54
Add "Remove all CCs" and "Remove all Followers" in ticket triggers
Kyle Oliveira
29. sept 2017
Collecting Feedback
3
30
Admin: Add "You have unsaved changes" reminder
Christian Mattart
28. sept 2017
Collecting Feedback
0
27
Add option to set default for 'Send comment to JIRA'
Thomas Dakan
27. sept 2017
Collecting Feedback
0
27
'submitting agent' as sender for JIRA integration
Thomas Dakan
27. sept 2017
Collecting Feedback
0
39
Properly retain global search order selected by user
Stephan Koch
26. sept 2017
Collecting Feedback
0
26
Addition of colour/formatting to built in and custom fields
Josh Porter
25. sept 2017
Collecting Feedback
0
29
Allow option to hide archived downloads
Ruth Cheesley
20. sept 2017
Collecting Feedback
0
37
Settings to completely hide author, date and/or number of comments from the knowledgebase
Jeroen van der Steen
19. sept 2017
Collecting Feedback
1
26
Option to move add time controls on Tickets to top of section
Chris Booth
18. sept 2017
Collecting Feedback
0
47
More "shortcuts code" in snippet
Danilo
12. sept 2017
Collecting Feedback
1
114
Microsoft Teams Integration
Harrison Hudson
6. sept 2017
Collecting Feedback
7
34
JIRA status category as a ticket update trigger criteria
Michael W.
6. sept 2017
Collecting Feedback
0
41
Sending more data to JIRA and vice versa
Colin Dunn
5. sept 2017
Collecting Feedback
0
44
Add Problems & Incidents as triggers
Michael W.
4. sept 2017
Under Review
3
36
Extended permission scheme for users
Michael W.
4. sept 2017
Collecting Feedback
0
24
Cascading Menus in Agent view
Adam
4. sept 2017
Collecting Feedback
0
38
Ability to find DeskPro tickets with linked JIRA issues
Michael W.
1. sept 2017
Collecting Feedback
1
40
Show Deskpro ticket status in JIRA
Michael W.
1. sept 2017
Collecting Feedback
0
32
More granular permissions for JIRA integration
Michael W.
30. aug 2017
Collecting Feedback
0
40
Being able to view critical information on an organization on a ticket
Thomas Dakan
25. aug 2017
Collecting Feedback
1
26
Elastic search specific a a particular user/organization
Thomas Dakan
25. aug 2017
Collecting Feedback
0
35
Use Arrow Keys to Select person in 'Find a person' interfaces
Thomas Dakan
25. aug 2017
Collecting Feedback
0
25
Column Resizing (Agent)
Brian Benedict
24. aug 2017
Collecting Feedback
1
26
User-selectable Date/Time representation, and/or switch based on age
Jeroen Geilman
21. aug 2017
Collecting Feedback
0
21
Message ordering in split interface to match message ordering in ticket interface
Thomas Dakan
9. aug 2017
Collecting Feedback
0
32
Make CRM notes editable
Thomas Dakan
3. aug 2017
Collecting Feedback
0
31
Custom Filters on Archived Tickets
Lenny LaRose
25. juuli 2017
Collecting Feedback
0
34
Searchable Glossary
Berel Levy
25. juuli 2017
Collecting Feedback
0
27
Manuals for Users about how they can use the Deskpro User Portal
Paul Davies
21. juuli 2017
Collecting Feedback
0
26
Auto Save Knowledge base articles
Berel Levy
20. juuli 2017
Collecting Feedback
0
31
Emphasize Ticket Categories/Types
Michael W.
15. juuli 2017
Collecting Feedback
0
24
Insert name of Performing Agent with Variables
Thomas Goulet
13. juuli 2017
Collecting Feedback
1
30
Custom Slack message for triggers
Michael W.
7. juuli 2017
Collecting Feedback
4
25
variables for agents telephone number
Michael W.
3. juuli 2017
Collecting Feedback
0
31
Show Flags in list table view
Michael W.
3. juuli 2017
Collecting Feedback
0
26
Customizable formatting of postal address for persons and organizations
Michael W.
3. juuli 2017
Collecting Feedback
0
24
Make quick search navigatable with keyboard
Michael W.
1. juuli 2017
Collecting Feedback
0
31
Make custom user and organisation fields available in list views for persons/organisations
Michael W.
30. juuni 2017
Collecting Feedback
0
26
Option to have customers' timezone inherit from their organizations' time zone
Thomas Dakan
28. juuni 2017
Collecting Feedback
1
19
More positions (and other options) for the chat widget
cjs@software-agentur.com
22. juuni 2017
Collecting Feedback
0
28
Show number of replies by Agent or by User in the ticket overview
Michael W.
21. juuni 2017
Collecting Feedback
0
23
Possibility to add files to a reply or a note when they are edited (like when i create them)
cjs@software-agentur.com
21. juuni 2017
Collecting Feedback
0
28
Real integration via plugin in CMS
cjs@software-agentur.com
21. juuni 2017
Collecting Feedback
0
22
Internal notes/comments (only for agents) in an article.
cjs@software-agentur.com
21. juuni 2017
Collecting Feedback
0
34
Show if message was edited
Michael W.
20. juuni 2017
Collecting Feedback
0
36
Separate SLAs in Ticket overview
Michael W.
20. juuni 2017
Collecting Feedback
1
33
Renaming and dating Problems after creation
Michael W.
18. juuni 2017
Collecting Feedback
0
20
JIRA addon to display DeskPro-Tickets in JIRA issue
Michael W.
17. juuni 2017
Collecting Feedback
0
25
Options to disable more Features for better usability
Michael W.
17. juuni 2017
Collecting Feedback
0
28
Hiding the Ticket language field
Michael W.
17. juuni 2017
Collecting Feedback
0