Ir al contenido principal

Voice - Tiered Queues/Overflow - Comentarios / Feature Request - Deskpro Support

5

Voice - Tiered Queues/Overflow Collecting Feedback

It would be nice to have a Voice feature where when there is an incoming call, to have the phone ring Group A which has (Agents 1,2, 3) and if they are not available move on to Group B (Agents 4,5,6)

Nuevo comentario

Por favor, ingresa o regístrate para enviar un comentario.

¿Necesitas que te recordemos la contraseña?