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Setting a default status when a note is added. - Comentarios / Suggestion - Deskpro Support

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Setting a default status when a note is added. Collecting Feedback

Currently in the ticket defaults you can set a default status for when you're sending a reply.


It would be helpful if you could set a default for a note as well (usually when adding a note you'd want the status to be awaiting agent  for agent visibility).


 

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