Option to make a team selection mandatory when resolving a ticket - Comentarios / Feature Request - Deskpro Support

Option to make a team selection mandatory when resolving a ticket Collecting Feedback

Glen Barrett - London

Similar to how custom fields can be configured to require the agent to complete the field through validation, this would also be useful to apply to other aspects of a ticket, such as ensuring an agent team assignment has been selected before resolving.

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New Feature Request

Autor: Glen Barrett - London
Creation date: 9 abr 2018
Last update: 17 nov 2023
Publish date: 9 abr 2018
Category: Tickets

Option to make a team selection mandatory when resolving a ticket - Comentarios / Feature Request - Deskpro Support

Option to make a team selection mandatory when resolving a ticket Collecting Feedback

Nuevo comentario

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