More powerful "convert ticket to knowledgebase (kb) article" - Comentarios / Feature Request - Deskpro Support

More powerful "convert ticket to knowledgebase (kb) article" Collecting Feedback

Jorge Fdez

Deskpro let Agents to convert a ticket to a new kb article. At this moment it only automatically publish the first message in the ticket. I think it would be very interesting if all the history messages remain in the kb automatically

Nuevo comentario

Por favor, ingresa o regístrate para enviar un comentario.

Ingresar
Registro

New Feature Request

Autor: Jorge Fdez
Creation date: 10 abr 2014
Last update: 2 ago 2017
Publish date: 10 abr 2014
Category: Documentation

More powerful "convert ticket to knowledgebase (kb) article" - Comentarios / Feature Request - Deskpro Support

More powerful "convert ticket to knowledgebase (kb) article" Collecting Feedback

Nuevo comentario

Etiquetas