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More options for assigning missed calls & voicemails - Comentarios / Feature Request - Deskpro Support

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More options for assigning missed calls & voicemails Collecting Feedback

Add options that  allow the Missed call or voicemail to be assigned;

1.  Set Brand

2.  Assign to Agents listed in queue in Round Robin order, that are "Online"



Comentario (1)

Jeff Hauman
The feature to distribute voicemails in a "Round Robin" fashion the same as tickets (ie. emails) is handled by competing "helpdesk" cloud solutions. This request removes another barrier for those considering Deskpro when comparing features between cloud providers.

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