Linked Ticket Report - Comentarios / Feature Request - Deskpro Support

Linked Ticket Report Collecting Feedback

Edward

Open a way to allow reporting on Linked Tickets.

Comentario (1)

Matthew Wray

3 years ago

Hi Edward,

You can pull some basic linked ticket information using the report below:

SELECT tickets.id, tickets.parent_ticket.subject
FROM tickets
WHERE tickets.parent_ticket.id <> 0
SPLIT BY tickets.parent_ticket.id

Hope that's useful.

If you'd like any advice on expanding the report let us know.

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New Feature Request

Autor: Edward
Fecha de creación: Mar 25, 2019
Category: Tickets

Linked Ticket Report - Comentarios / Feature Request - Deskpro Support

Linked Ticket Report Collecting Feedback

Comentario (1)

Nuevo comentario

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