The ability to set the default action in preferences when replying to a ticket to be “Send Reply as Awaiting Agent” , "Awaiting User" etc.
Ie. for each agent to be able to choose what they want the default to be when they respond to a ticket
Español
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Français
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语（美国）
영어
Nuevo comentario
Por favor, ingresa o regístrate para enviar un comentario.