Inbound SMS/MMS from customers wanting to open tickets - Comentarios / Feature Request - Deskpro Support
Inbound SMS/MMS from customers wanting to open tickets Collecting Feedback
With business text messaging growing, Deskpro should have the ability to natively handle inbound SMS/MMS messages similar to the web chat feature. While I think we can get this configured via API and/or Zapier, having this working with Twilio and ZipWhip would be smart.
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