Vista de la lista Cambio de estado Título Cambio de estado Comentarios Actividad Separate the owned and team agent permissions Collecting Feedback 3mos Report 0 CR Allow a user to be created within Deskpro without the need for an email address. Collecting Feedback 3mos Report 0 C Scheduled tickets/tasks Report 8mos Collecting Feedback 1 DJ LE Ability to create HTML Knowledge, News and Guides Collecting Feedback 3 meses Report 0 MA Process agent email replies to notes as notes, and emails to replies as replies. Report 10 meses Collecting Feedback 0 AT Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message Collecting Feedback 3 meses Report 0 J Please add ticket satisfaction criteria to the ticket search function on the Agent site Collecting Feedback 3 meses Report 0 FI Search, categories and filter for uploaded images - knowledgebase Collecting Feedback 3 meses Report 0 C Able to delete your previously uploaded images into knowledgebase Collecting Feedback 3 meses Report 0 C Search/filter and delete options for uploaded images Collecting Feedback 3 meses Report 0 C Embedded Widget - Screenshot Function Collecting Feedback 3 meses Report 0 BW Embedded Widget - Context Sensitive Help Collecting Feedback 3 meses Report 0 BW Send the admin a notification when e-mail is rejected Collecting Feedback 3 meses Report 0 KJ Define working hours for escalations Collecting Feedback 3 meses Report 0 KJ Possibility to change default values for ticket advanced search Collecting Feedback 3 meses Report 0 SM Möglichkeit den Login für User abzuschalten Collecting Feedback 3 meses Report 0 AP Massen-Löschung von Usern/ bulk user deletion Collecting Feedback 3 meses Report 0 AP Archivierung von Tickets Collecting Feedback 3 meses Report 0 AP Chat queue delete feedback … Report 0 ST Reporting on usergroups … Collecting Feedback 1 RT JS Create report that lists out the person the chat is aimed at in a note … Collecting Feedback 0 KD Change the default selection in the ticket search … Collecting Feedback 0 MA Reports for users … Collecting Feedback 0 SK Improved live reporting for Voice … Collecting Feedback 0 Ability to create variables/global fields in the system … Collecting Feedback 0 RT Display organization Parent in ticket as well as the Organization … Report 0 DM Improve ticket debug logs … Collecting Feedback 0 EM Increase amount of tickets shown in ticket list … Collecting Feedback 0 S Improve HTML table formatting … Collecting Feedback 0 K Support multi language in the mobile apps In Development 38 segundos Collecting Feedback 0 RC Slack App : Voice Integration … Report 0 ZW Show the full hierarchy of custom fields in dpql report output … Collecting Feedback 0 Chat permissions options, view historical chats. … Collecting Feedback 0 LP Support & Integration for Calendly Scheduling … Collecting Feedback 0 EJ CRM Listing - ability to show or hide Users set to "disabled" … Collecting Feedback 0 EL Ability to have individual meta titles for users … Collecting Feedback 0 PS Ability to add a value to, or remove a value from, a category-like field … Collecting Feedback 0 J Saving attachments fails without indication when the virus scanner interferes … In Development 0 J DeskPro Variables for Snippets … In Development 1 EC AA Modifiable robots.txt file … Collecting Feedback 0 SR Parsing message content into custom fields … Collecting Feedback 0 RT More filter options for text box custom fields … Collecting Feedback 0 AS API for getting the result of a DPQL Query … Report 0 When copying text into Deskpro reply box, would like it to retain original formatting … Collecting Feedback 0 RS Ticket filters with 'OR' logical condition Report 3 semanas Collecting Feedback 0 SM Open in a new tab checkbox for Guides … Under Review 0 AC Option for custom links behind the ticket ID number in reports … Collecting Feedback 0 AW Task criteria in ticket triggers … Collecting Feedback 0 RR Hiding Untranslated Articles Under Review 34 segundos Collecting Feedback 1 MS GW Disable transcript download … In Development 0 FO Página anterior1Página 12Página 23Página actual4Página 45Página 56Página 67Página 7…24Página 24Página siguiente
