Vista de la lista Cambio de estado Título Cambio de estado Comentarios Actividad Let agent choose default response status … Collecting Feedback 0 GR Ability to resize the subject section column Report 56m Collecting Feedback 0 J Link knowledge base articles into ticket … Collecting Feedback 0 AS Language detection for voicemail transcripts … Collecting Feedback 1 D GN Download multiple tickets at once … Collecting Feedback 1 SP SH Disable / Enable individual keyboard shortcuts / commands … In Development 0 JM Trigger criteria for ticket including ticket charge … Collecting Feedback 0 AJ HelpCenter with Sidebar … Collecting Feedback 0 Notifications for when there is a connection issue between Deskpro and our mail server … Collecting Feedback 0 Improve the Messenger API … Collecting Feedback 0 CC Create a Permission for User Groups to Access the Helpcenter Editor … Collecting Feedback 0 AL See forwarded messages as separate entries in message log … Collecting Feedback 0 B Personalise chat ringtone for agents … Collecting Feedback 4 AN GM J AB AB Locking 'ordered by' for agents … Collecting Feedback 0 ND Login cookie from other system … Collecting Feedback 0 AA A print button for the guides/Bug with current printing Report 16 segundos Collecting Feedback 0 B Ability to edit the chain of ticket messages when forwarding a ticket … Collecting Feedback 0 M Glossary in PDF Report 1 hora Collecting Feedback 0 TB Add Markdown support for Knowledge Base articles Report 1 hora Collecting Feedback 2 DS TH JS Option to prioritise the Reply-To header when an email is received from a specific email address … Collecting Feedback 0 AA Printing Issue with Guides … Report 0 B Option to insert translation of a KB article into a ticket comment … Report 0 C Allow setting the main font family Report 1 hora Collecting Feedback 0 MR Ask user for feedback when rating an article negative Report 1 hora Collecting Feedback 0 TB Make display fields translatable In Development 59 minutos Collecting Feedback 0 K Search should also include download categories Report 1 hora Collecting Feedback 0 C Track the page a chat was initiated from when the widget is embedded … Collecting Feedback 0 MG Option to update the brand of a published article or topic … Collecting Feedback 0 TH Display the name of linked topics to agents editing the topic when content links are being used in Guides … Collecting Feedback 0 TH Next reply time on an SLA … Collecting Feedback 3 ND BG PM ZW Option to translate contents of custom "Display" field Report 1 hora Collecting Feedback 0 K Link Glossary to Guide Topics Report 13 segundos Collecting Feedback 0 TH Make it easier to add add/manage content links in Guides … Collecting Feedback 1 TH EL Call a webhook in the criteria section of a trigger … Collecting Feedback 0 EM Wildcards for email domain association … Collecting Feedback 0 N API Regex pattern search … Collecting Feedback 0 K Cursor always on top when scrolling one page further in the ticket view Report 26 minutos Collecting Feedback 0 TB Add a message number to the ticket view on the customer Help Center … Collecting Feedback 0 MA Different captcha rules for 'guests' and 'users' Report 2 minutos Collecting Feedback 0 K IT Support Manager Report 5 segundos Collecting Feedback 0 GH Sorting Macros … Collecting Feedback 0 GK Have all permissions disabled when creating a ticket department … Collecting Feedback 2 AS C C More font sizes when editing articles and guides … Report 0 TB Forward and resolve in one step … Report 0 Repeating Task or Ticket In Development 2 meses Collecting Feedback 2 E BW C Automatic approval reminders … Report 0 PW Sorting registered views in publish area … Report 0 TB Structured report permissions … Collecting Feedback 0 RT Bulk-Remove Users … Collecting Feedback 3 MA C s Link to articles and guides in ticket replies? … In Development 0 MU Página anterior1Página 12Página 23Página 34Página 45Página 56Página actual7Página 78Página 89Página 9…24Página 24Página siguiente
