Vista de la lista Cambio de estado Me gusta Título Estado Comentarios Actividad 17 More specific search functionality (navigate directly to the message a searched string is contained in) Collecting Feedback 0 MB 16 Deskpro mobile apps should support clickable links in messages/notes Collecting Feedback 0 K 15 Advanced Search for Followers and OR Function Collecting Feedback 1 SH FI 23 Add ITIL functionality Collecting Feedback 0 GH 8 Improvements to the auto-responder functionality Collecting Feedback 0 Q 18 Copy SLA settings Collecting Feedback 0 RT 14 Ticket search defaults Collecting Feedback 0 MA 18 Set replies from specific users as internal notes (via a trigger) Collecting Feedback 0 SH 23 Email replies to notes show as replies, want to be notes Collecting Feedback 0 T 22 Improve Ticket Deflection Collecting Feedback 0 TB 22 SLA Filters: set a default view Collecting Feedback 0 MA 20 Option for admin not to send email when updating agent password. Collecting Feedback 0 B NL 26 Temporary link to set agents password Collecting Feedback 0 B 28 Allow users under specific domains to register themselves Collecting Feedback 0 YA 17 See Registered Article Views in List View Collecting Feedback 0 SH 16 Allow agents to select an approver from all registered users Collecting Feedback 0 AJ 14 Proper search and partial search for the user Collecting Feedback 0 MA 22 Disable at Organization Level Collecting Feedback 1 KS C 22 Associate Email Domains via API Collecting Feedback 0 M 11 Support .msg files being forwarded to the helpdesk from Outlook Collecting Feedback 0 FH 28 Report row limit Collecting Feedback 2 BG JS BS 12 Attachments in forwarded messages Collecting Feedback 0 SM 20 Notification templates Collecting Feedback 0 21 Determine how often agents send emails when creating ticket in agent interface Collecting Feedback 0 CM 19 Ability for organization managers to view and manage users linked to the organization on the portal Collecting Feedback 0 YA 22 Increase hit_record table to hold more than 7500 records Collecting Feedback 0 JK 19 Ability to notify admins when Email Rate Limits are reached Collecting Feedback 0 TC 45 New DeskPro Support UI / UX is really bad Collecting Feedback 8 MA SH SH 27 Hide parent department from users Collecting Feedback 0 KM 14 View SLA status in List View Collecting Feedback 0 E 18 Display status and assigned agent in the ticket list on when using the mobile app Collecting Feedback 0 TT 10 Count agent note as a 'reply' for SLA measurement Collecting Feedback 0 15 Associate tickets with other organizations Collecting Feedback 0 19 Send a notification if an attachment is stripped out of an incoming email due to disabled file types. Collecting Feedback 0 MB 13 Display details of linked Deskpro tickets in YouTrack Collecting Feedback 0 TB 24 Add "is autoresponder" in Trigger conditions Collecting Feedback 0 Q 9 Add ability to change "Open Tab" default on new tickets Collecting Feedback 0 MH 22 Allow Week to Start on Monday Collecting Feedback 2 Q C MW 18 Inconsistent behavior in Macro's - follower vs. agents Collecting Feedback 0 Q 19 Inconsistent Conditions Between Escalations and Triggers Collecting Feedback 1 Q OO 19 More Automation Options for Followers Collecting Feedback 0 AK 25 Allow <pre> html tags in the message body of user replies Collecting Feedback 2 CM CR MR 17 Articles are sorted by oldest date Collecting Feedback 0 TM 17 Option to display additional user/organization details within the new ticket form when an agent is creating a new ticket Collecting Feedback 2 RC DM 22 make completed SLA's clearer in the interface Collecting Feedback 0 Q 32 Changing the Colour of Stat Background Collecting Feedback 1 C 23 being able to search in Organisation's Notes Collecting Feedback 0 20 Link more than one Ticket at a Time Collecting Feedback 0 B 16 Allow the ability to search or create filters with the criteria "Label does not exist" Collecting Feedback 0 MB 14 Prevent urgency changes by agents Collecting Feedback 2 HP HP C Página anterior1Página 1…6Página 67Página 78Página 89Página actual10Página 1011Página 1112Página 12…25Página 25Página siguiente
