Comentarios - Deskpro Support

Me gusta	Título	Estado	Comentarios
26	Mass change ticket owner	Collecting Feedback	0
8	Force ticket matching on ref. code in subject	Collecting Feedback	2
20	Action codes for time log and billing	Collecting Feedback	0
34	Round Robin Permissions	Collecting Feedback	3
26	Add more date variables to make it easier to create Quarterly reports	Collecting Feedback	1
46	Viewing tickets from different brands through the same portal	Collecting Feedback	0
59	Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus	Collecting Feedback	2
21	Share Hidden Flags	Collecting Feedback	0
19	Insert KB article link/content into ticket if the search is used	Collecting Feedback	0
22	Mass Update Existing Users Language with Trigger	Collecting Feedback	0
22	Show more than 50 tickets in the ticket overview	Collecting Feedback	0
32	more triggers in CRM	Collecting Feedback	1
28	Preferred Organization Language	Collecting Feedback	2
33	I want to be able to customize the default Follow Up action type	Collecting Feedback	1
27	New line in chat text	Collecting Feedback	0
20	Simplify the values for the built-in Timezone field	Collecting Feedback	0
29	Making Agent Notes more Visible in Emails	Collecting Feedback	0
28	Allow User to see Agents Following Ticket	Collecting Feedback	0
23	Pending article notifications	Collecting Feedback	0
37	Agent Instigated Chat	Collecting Feedback	1
32	Icons for brands	Collecting Feedback	0
21	Option to subscribe all agents to the Knowledgebase	Collecting Feedback	0
21	Lookup Fields and Phone Validation	Collecting Feedback	0
24	Edit Warning Box	Collecting Feedback	0
48	Username Login for Users	Collecting Feedback	2
25	Filter Notifications	Collecting Feedback	0
23	When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)	Collecting Feedback	0
17	Better visibility of absolute dates/times for tickets on user portal	Collecting Feedback	0
23	agent assign for linked tickets created from a forward	Collecting Feedback	0
25	Change default selection in chat dropdown?	Collecting Feedback	0
17	Non-agent functionality for crearting tickets from a forward	Collecting Feedback	0
32	Article agent permissions	Collecting Feedback	0
24	Ability to change the reporting widget colours	Collecting Feedback	1
32	Multilevel Department	Collecting Feedback	0
43	Ability for customers to view ticket 'Status' in the user portal	Collecting Feedback	0
31	Speech recognition & Deskpro...	Collecting Feedback	0
32	Article Permissions	Collecting Feedback	0
23	Overriding Chat Widget Settings using custom departments.	Collecting Feedback	0
22	Feedback Form For "Helpful" Chats	Collecting Feedback	0
21	Increase Chat Permission Options	Collecting Feedback	0
16	Need more ticket metadata when clicking on customer	Collecting Feedback	0
21	Snippet Owner	Collecting Feedback	0
26	Any way to just disply the date/time on a comment	Collecting Feedback	0
23	Send e-mails when a community posting has x votes	Collecting Feedback	0
19	Allow the ability to attach multiple files at once	Collecting Feedback	0
34	Allow agents to add an attachment when editing an existing message/note	Collecting Feedback	0
26	Speeding up the loading of agent's interface	Collecting Feedback	1
33	Compulsory time logging	Collecting Feedback	1
21	Hiding Inactive users and organizations	Collecting Feedback	1
15	Add option for agent to resend a chat transcript to a user	Collecting Feedback	0

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Título

Estado

Comentarios

Actividad

26

Mass change ticket owner

Collecting Feedback

0

8

Force ticket matching on ref. code in subject

Collecting Feedback