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"Notes"

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Knowledgebase 0
News 0
Files 0
Community 15

Showing results in Knowledgebase for: “Notes” (0)

Showing results in Community for: “Notes” (15)

Provide a way to record notes in a new ticket
6Y
Add agent permission to view \ hide Notes field.
0s
Split permissions out such it's possible to only inhibit edits to replies sent externally.
0s
Filter for "Last Agent Note"
3Y
Add agents as followers when mentioned in a note
7Y
Ability to restrict certain agents from viewing notes
7Y
Possibility to add files to a reply or a note when they are edited (like when i create them)
7Y
API - create ticket with note
8Y
Download ticket as PDF without agent notes
6Y
Add to Note option in macros
6Y
Be able to apply a Macro when adding an Agent Note
6Y
Make CRM notes editable
7Y
Allow incoming emails from our company domain to be set as agent notes
1Y
Split the edit/delete permissions for notes & messages
6Y
Separate Agent Permission to edit own Messages
6Y

Showing results in News for: “Notes” (0)

Showing results in Files for: “Notes” (0)

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