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Help Center
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"Notes"
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Community
15
Showing results in Knowledgebase for:
“Notes”
(0)
Showing results in Community for:
“Notes”
(15)
Provide a way to record
notes
in a new ticket
5Y
Add agent permission to view \ hide
Notes
field.
0s
Split permissions out such it's possible to only inhibit edits to replies sent externally.
0s
Filter for "Last Agent Note"
3Y
Add agents as followers when mentioned in a note
7Y
Ability to restrict certain agents from viewing
notes
7Y
Possibility to add files to a reply or a note when they are edited (like when i create them)
7Y
API - create ticket with note
8Y
Download ticket as PDF without agent
notes
6Y
Add to Note option in macros
6Y
Be able to apply a Macro when adding an Agent Note
6Y
Make CRM
notes
editable
7Y
Allow incoming emails from our company domain to be set as agent
notes
1Y
Split the edit/delete permissions for
notes
& messages
6Y
Separate Agent Permission to edit own Messages
5Y
Showing results in News for:
“Notes”
(0)
Showing results in Files for:
“Notes”
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