User accounts to be disabled/deleted after a certain amount of time/specific criteria (ie. 1 year after last login) - Community / Feature Request - Deskpro Support

User accounts to be disabled/deleted after a certain amount of time/specific criteria (ie. 1 year after last login) Collecting Feedback

Mika Ullgren

A way (eg. escalation) for user accounts to be deleted/disabled from the system depending on a configured criteria? Eg. remove all users that have not been logged in to the system for 1 year (preferably without deleting the tickets of that user-ie. keeping the ticket and instead the user changes to 'deleted user')

Comment (1)

Malou Axelstén

3 years ago

For GDPR purposes, we would like the ability (much like a user escalation) to be able to auto delete users if they have no associated tickets/have not been active for a certain amount of time

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New Feature Request

Author: Mika Ullgren
Last update: Jul 23, 2021
Category: Tickets

User accounts to be disabled/deleted after a certain amount of time/specific criteria (ie. 1 year after last login) - Community / Feature Request - Deskpro Support

User accounts to be disabled/deleted after a certain amount of time/specific criteria (ie. 1 year after last login) Collecting Feedback

Comment (1)

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