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Showing results in Knowledgebase for: “Voice” (0)
Showing results in Community for: “Voice” (14)
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More options for assigning missed calls & voicemails
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Improved live reporting for Voice
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Support for 3CX voice system
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Transfer calls to external numbers
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Voice - Add Conference Call feature
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Voice - Tiered Queues/Overflow
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Custom ring voice
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Voice Overflow Queue
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Voice Operating Hours
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Reporting for ignored calls on Voice Round Robin
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Language detection for voicemail transcripts
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Allow admin to set agents offline for chat and voice
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Allow agents to choose Microphone and Speakers used by Voice
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Voice - extra options for Voice queue settings
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